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OHQ's records are adequate proof of a charge that is payable unless they are revealed to be wrong. Client will use its sensible efforts to alert OHQ of any kind of billing disagreement within fourteen (14) days of invoice of a billing, following the process laid out in Section 15. If Consumer disputes a billing, the invoice must proceed to be paid promptly however OHQ will attribute or reimburse Consumer if it is later sensibly established by OHQ or according to the dispute resolution process described in Area 15 that the billing was inaccurate and the Customer is qualified to a credit score or reimbursement.

Such revisions may consist of, without restriction, changes for the Subscription Charges or Usage Costs for OHQ Paid Solutions, modifications to the usage allowances included in the Pricing Strategies, and discontinuation of Pricing Plans. (a) Each such modification will certainly take result after practical breakthrough written notification is provided to Client (as an example, by being posted to the OHQ Website), except that any type of such alteration that affects a Selected Paid Service will use to Client starting at the commencement of a Paid Solution Term starting no less than thirty (30) days from the date which OHQ gives notification of such modification to Client based on Area 16.8.

If Customer does not terminate its use any affected Selected Paid Solution before the effective day of such alteration, Consumer will certainly be considered to have actually concurred to such revision relative to such Selected Paid Solution. (b) If a Prices Strategy chosen by Client is terminated, OHQ will provide Customer with affordable advancement notification of no much less than thirty (30) days and Consumer will certainly be offered the option of selecting a brand-new Prices Strategy from then-current rates strategies provided by OHQ.

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For avoidance of doubt, this paragraph does not relate to adjustments to the Rate List, which are dealt with in Area 7 (virtual telephone receptionist).1. Client represents that all details supplied by Client and its callers to OHQ (consisting of, without constraint, all call info and info pertaining to Client's Bank card) is exact, current and full at the time it is supplied to OHQ

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Client needs to at all times comply with all laws, policies, criteria and codes appropriate about its use of OHQ Offerings and the Customer's supply of its services and product to its customers. Consumer will certainly not make use of any type of OHQ Offerings to engage in, or to encourage or aid others to participate in, any prohibited or deceptive activities.

If a brand-new Paid Solution Term starts earlier than 3 (3) days after such email is sent, Client will certainly incur the appropriate Registration Fee for the new Paid Service Term (the ""). The reliable day of such termination will certainly be either (i) the Asked For Termination Day, or needs to Customer not specify a Requested Discontinuation Day, (ii) the last day of the Last Paid Service Term.

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Where Consumer ends according to this Area 10.1(b): (i). The Membership Fees that have been pre-paid will certainly be preserved and the OHQ Offerings offered to Customer till the last day of the Final Paid Service Term (subject to reinstatement costs under provision 10.3(e)) and the extra balance of the Prepaid Usage Debt will be preserved by OHQ for future use by Client if Customer determines to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).

(b) Complying with termination of any OHQ Service, OHQ will certainly not be responsible in any method for responding to telephone calls, taking or delivering messages, or doing any type of various other tasks about such OHQ Service. (c) Upon termination of all OHQ Providers, OHQ may end Consumer's Account and Consumer's accessibility to the Account.

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(e) Following discontinuation of any type of OHQ Solutions, OHQ will certainly have no commitment to restore or otherwise recommence such OHQ Services. If OHQ elects (in its discernment) to reinstate or otherwise recommence an ended OHQ Solutions, OHQ might need that Client pay a reinstatement fee of $30 (to cover OHQ's practical prices in processing the reinstatement) Info gathered by OHQ from Customer and its customers might be made use of, revealed and shared by OHQ according to OHQ's privacy plan as offered on the OHQ Web Site ("") and as might be changed from time to time.

The Controller thus appoints the Processor with regard to processing activities carried out in the training course of the stipulation of receptionist services. OHQ and Customer recognize and agree that the Cpu goes through the complying with responsibilities: The Cpu shall adhere to the pertinent Data Security Regulations and have to: (a) only act upon the written directions of the Controller and make sure those acting under their authority do the exact same; (b) make sure that individuals refining the information are subject to a duty of self-confidence; (c) utilize its best endeavours to protect and safeguard all individual data from unauthorised or illegal handling, including (yet not limited to) unexpected loss, destruction or damages; (d) ensure that all handling fulfills the demands of the GDPR and relevant Data Defense Regulation; (e) make certain that where a Sub-Processor is used, they: just involve a Sub-Processor with the prior consent of the Controller; notify the Controller of any type of intended adjustments worrying Sub-Processors; they apply a composed agreement including the exact same information defense commitments as established out in these Terms; understand that any type of failure for the Sub-processor to abide with the Information Protection Regulation, the Processor remains fully responsible to the Controller for the efficiency of the Sub-Processor's obligations; and help the Controller in providing subject access and enabling data based on exercise their rights under the Information Security Laws.

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The Controller will execute appropriate and appropriate onboarding and due persistance checks for all Processors, with a complete evaluation of the mandatory Information Protection Legislation needs. The Controller will confirm that the Cpu has ample and recorded processes for data breaches, information retention and data transfers in location. The Controller will acquire evidence from the Cpu regarding the: (a) confirmation and reliability of the staff members utilized by the Processor; (b) any kind of certifications, accreditations and plans as referred to in the onboarding procedure; (c) technological and functional steps used in guarding the Personal Data; and (d) treatments in location for allowing information subjects to exercise their legal rights, consisting of (however not limited to), subject access demands, erasure & correction procedures and restriction of handling procedures.