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OHQ's records suffice proof of a charge that is payable unless they are revealed to be incorrect. Client will certainly use its practical endeavours to alert OHQ of any billing disagreement within fourteen (14) days of receipt of a billing, complying with the process detailed in Area 15. If Consumer disagreements a billing, the billing needs to proceed to be paid on schedule however OHQ will certainly credit or reimburse Consumer if it is later fairly determined by OHQ or according to the conflict resolution procedure described in Area 15 that the billing was incorrect and the Client is entitled to a credit rating or reimbursement.

Such revisions might consist of, without constraint, adjustments to the amounts of the Membership Costs or Usage Fees for OHQ Paid Solutions, changes to the usage allocations included in the Rates Strategies, and discontinuation of Pricing Plans. (a) Each such modification will take impact after practical development created notification is offered to Client (as an example, by being uploaded to the OHQ Internet Site), other than that any kind of such alteration that influences a Selected Paid Solution will use to Customer beginning at the beginning of a Paid Solution Term starting no less than thirty (30) days from the day which OHQ gives notification of such revision to Consumer in accordance with Section 16.8.

If Customer does not end its use any kind of damaged Selected Paid Solution prior to the effective date of such revision, Customer will certainly be deemed to have consented to such alteration with respect to such Selected Paid Solution. (b) If a Prices Strategy selected by Customer is terminated, OHQ will give Client with reasonable breakthrough notice of no less than thirty (30) days and Consumer will be offered the choice of selecting a brand-new Prices Plan from then-current rates plans supplied by OHQ.

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For avoidance of doubt, this paragraph does not use to changes to the Price Checklist, which are resolved in Area 7 (smith ai virtual receptionists).1. Customer represents that all info provided by Customer and its customers to OHQ (including, without constraint, all get in touch with information and info regarding Consumer's Credit Card) is exact, current and complete at the time it is provided to OHQ

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Customer has to whatsoever times adhere to all laws, policies, requirements and codes applicable about its use OHQ Offerings and the Customer's supply of its item and solutions to its callers. Customer will certainly not use any OHQ Offerings to participate in, or to urge or aid others to engage in, any type of unlawful or fraudulent tasks.

If a brand-new Paid Service Term begins earlier than 3 (3) days after such e-mail is sent, Customer will certainly incur the applicable Registration Charge for the brand-new Paid Service Term (the ""). The efficient day of such discontinuation will be either (i) the Requested Discontinuation Date, or ought to Client not state an Asked for Termination Date, (ii) the last day of the Final Paid Service Term.

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Where Customer terminates according to this Area 10.1(b): (i). The Registration Charges that have been pre-paid will certainly be retained and the OHQ Offerings available to Client until the last day of the Final Paid Service Term (based on reinstatement fees under stipulation 10.3(e)) and the unused balance of the Prepaid Use Credit history will certainly be maintained by OHQ for future usage by Client if Consumer decides to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Adhering to discontinuation of any kind of OHQ Service, OHQ will certainly not be responsible whatsoever for addressing phone calls, taking or delivering messages, or performing any kind of various other tasks about such OHQ Solution. (c) Upon discontinuation of all OHQ Solutions, OHQ may end Customer's Account and Customer's accessibility to the Account.

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(e) Complying with termination of any OHQ Providers, OHQ will certainly have no commitment to restore or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discretion) to reinstate or otherwise recommence an ended OHQ Services, OHQ may need that Customer pay a reinstatement charge of $30 (to cover OHQ's reasonable expenses in processing the reinstatement) Details gathered by OHQ from Customer and its callers might be made use of, revealed and shared by OHQ based on OHQ's personal privacy policy as available on the OHQ Internet Site ("") and as might be amended from time to time.

The Controller thus appoints the Cpu with regard to processing tasks undertaken during the stipulation of assistant services. OHQ and Consumer recognize and concur that the Processor goes through the following commitments: The Cpu will abide by the relevant Data Protection Rules and have to: (a) only act upon the created directions of the Controller and ensure those acting under their authority do the exact same; (b) make certain that individuals refining the data go through a responsibility of self-confidence; (c) use its ideal efforts to guard and safeguard all personal data from unsanctioned or unlawful processing, including (however not limited to) unintentional loss, devastation or damage; (d) make sure that all handling satisfies the needs of the GDPR and related Information Protection Regulation; (e) make sure that where a Sub-Processor is used, they: just involve a Sub-Processor with the previous authorization of the Controller; inform the Controller of any desired adjustments concerning Sub-Processors; they apply a created agreement having the same data protection commitments as set out in these Terms; understand that any failing on the part of the Sub-processor to comply with the Information Defense Regulation, the Cpu stays fully reliant the Controller for the efficiency of the Sub-Processor's obligations; and assist the Controller in giving subject accessibility and enabling information based on exercise their civil liberties under the Data Security Laws.

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The Controller will lug out appropriate and appropriate onboarding and due persistance checks for all Cpus, with a complete evaluation of the mandatory Information Security Legislation needs. The Controller shall confirm that the Processor has appropriate and recorded processes for information violations, data retention and information transfers in location. The Controller will acquire evidence from the Processor regarding the: (a) confirmation and reliability of the staff members utilized by the Cpu; (b) any type of certificates, certifications and plans as referred to in the onboarding process; (c) technical and functional measures made use of in securing the Personal Data; and (d) procedures in position for enabling information based on exercise their civil liberties, including (but not restricted to), subject gain access to demands, erasure & correction treatments and restriction of handling procedures.