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OHQ's documents suffice evidence of a fee that is payable unless they are shown to be inaccurate. Client will use its affordable efforts to inform OHQ of any kind of invoice conflict within fourteen (14) days of invoice of an invoice, adhering to the process detailed in Section 15. If Client disputes a billing, the billing should remain to be paid on time nonetheless OHQ will attribute or refund Client if it is later on fairly figured out by OHQ or pursuant to the conflict resolution procedure laid out in Section 15 that the billing was wrong and the Client is qualified to a credit score or refund.
Such revisions might include, without restriction, adjustments for the Subscription Costs or Usage Fees for OHQ Paid Providers, modifications to the usage allocations consisted of in the Pricing Strategies, and discontinuation of Rates Plans. (a) Each such alteration will certainly take impact after sensible advance created notice is given to Consumer (for example, by being published to the OHQ Website), except that any kind of such revision that affects a Selected Paid Solution will relate to Consumer beginning at the commencement of a Paid Solution Term starting no less than thirty (30) days from the day which OHQ provides notice of such revision to Consumer according to Area 16.8.
If Client does not end its use any kind of damaged Selected Paid Service before the reliable day of such alteration, Customer will certainly be deemed to have agreed to such alteration with respect to such Selected Paid Solution. (b) If a Rates Plan chosen by Client is discontinued, OHQ will give Customer with sensible advance notice of no less than thirty (30) days and Customer will be offered the alternative of selecting a new Prices Strategy from then-current pricing plans supplied by OHQ.
For avoidance of doubt, this paragraph does not use to changes to the Cost Listing, which are addressed in Section 7 (grasshopper virtual receptionist).1. Customer represents that all details supplied by Consumer and its callers to OHQ (including, without limitation, all get in touch with information and info regarding Customer's Credit rating Card) is accurate, updated and full at the time it is given to OHQ
Consumer should whatsoever times abide by all legislations, policies, requirements and codes applicable in connection with its use OHQ Offerings and the Consumer's supply of its services and product to its customers. Client will certainly not utilize any OHQ Offerings to participate in, or to encourage or help others to participate in, any type of illegal or deceitful activities.
If a new Paid Service Term starts earlier than three (3) days after such email is sent out, Customer will sustain the relevant Registration Charge for the brand-new Paid Service Term (the ""). The effective date of such termination will be either (i) the Asked For Discontinuation Date, or should Customer not specify an Asked for Termination Date, (ii) the last day of the Last Paid Solution Term.
Where Client ends according to this Section 10.1(b): (i). The Membership Charges that have actually been pre-paid will be preserved and the OHQ Offerings readily available to Customer up until the last day of the Last Paid Service Term (based on reinstatement fees under clause 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit history will be kept by OHQ for future use by Consumer if Client determines to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).
(b) Following discontinuation of any kind of OHQ Service, OHQ will certainly not be liable by any means for answering telephone calls, taking or providing messages, or doing any type of other activities about such OHQ Solution. (c) Upon discontinuation of all OHQ Services, OHQ may terminate Consumer's Account and Customer's accessibility to the Account.
(e) Following termination of any kind of OHQ Solutions, OHQ will certainly have no commitment to reinstate or otherwise recommence such OHQ Services. If OHQ elects (in its discretion) to restore or otherwise recommence an ended OHQ Services, OHQ might need that Client pay a reinstatement fee of $30 (to cover OHQ's reasonable prices in refining the reinstatement) Details gathered by OHQ from Customer and its customers might be made use of, revealed and shared by OHQ according to OHQ's privacy plan as readily available on the OHQ Site ("") and as might be amended every now and then.
The Controller thus appoints the Processor with respect to processing activities taken on during the provision of assistant solutions. OHQ and Client recognize and agree that the Cpu is subject to the complying with obligations: The Processor will conform with the relevant Information Protection Regulations and need to: (a) only act upon the created directions of the Controller and ensure those acting under their authority do the very same; (b) ensure that individuals refining the information go through a responsibility of self-confidence; (c) use its finest efforts to secure and safeguard all personal data from unauthorised or illegal handling, including (however not restricted to) accidental loss, destruction or damage; (d) guarantee that all processing fulfills the needs of the GDPR and relevant Data Protection Legislation; (e) make sure that where a Sub-Processor is made use of, they: only involve a Sub-Processor with the previous permission of the Controller; inform the Controller of any designated modifications worrying Sub-Processors; they apply a created agreement consisting of the exact same information protection commitments as established out in these Terms; comprehend that any kind of failing on the component of the Sub-processor to follow the Data Protection Rule, the Processor remains totally responsible to the Controller for the efficiency of the Sub-Processor's obligations; and aid the Controller in providing subject access and permitting data subjects to exercise their civil liberties under the Information Protection Rules.
The Controller shall accomplish sufficient and appropriate onboarding and due persistance checks for all Cpus, with a full assessment of the obligatory Information Defense Law requirements. The Controller shall confirm that the Processor has ample and recorded processes for data violations, information retention and information transfers in position. The Controller shall acquire evidence from the Processor regarding the: (a) verification and integrity of the employees utilized by the Processor; (b) any kind of certificates, certifications and policies as referred to in the onboarding procedure; (c) technical and functional actions used in guarding the Personal Data; and (d) procedures in location for allowing data based on exercise their civil liberties, consisting of (but not restricted to), subject accessibility demands, erasure & correction treatments and limitation of handling steps.
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